Website Requirements for Hotels & B&Bs
Booking systems handle payment data. Google Maps shows your location. Guest WiFi might track visitors. Hotel websites face unique legal challenges.
Problèmes courants pour hôtels et chambres d'hôtes
Booking systems handle payment data
Direct bookings process credit card data. You need PCI certification and clear privacy information about payment processing.
Google Maps and booking widgets
Location maps and OTA booking widgets both load third-party tracking scripts that need cookie consent.
Property photos may be copyrighted
Professional room and property photos taken by hired photographers may have copyright restrictions on web use.
Withdrawal rights for direct bookings
EU consumer law gives customers a 14-day withdrawal right for online bookings, with specific exceptions for accommodation.
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Problèmes clés
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Domaines vérifiés
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Guides
Application réelle
Booking.com was fined €475,000 by the Dutch AP in 2021 for failing to report a data breach within 72 hours — over 4,000 customers had their personal data exposed. For smaller hotels, the most common enforcement action involves cookie consent violations: the AP has issued warnings to hospitality businesses whose websites set tracking cookies from booking widgets before visitors gave consent.
Ressources officielles
Domaines concernés
Guides pour hôtels et chambres d'hôtes
Hotel Website Accessibility: Making Booking Work for Everyone
Hotel booking systems need to work for everyone. Here is how to make your hotel website accessible and meet EAA requirements.
Google Maps on Your Website: The GDPR Problem
Embedding Google Maps sends visitor IP addresses and browsing data to Google without consent. Here are GDPR-compliant alternatives.
Cookie Banner Requirements 2026: What Actually Counts
Most cookie banners fail basic GDPR requirements. Here is what yours actually needs: reject buttons, no dark patterns, real consent.
GDPR Compliance Checklist for Your Website (2026)
A practical GDPR checklist for small business websites. Check cookies, privacy policy, consent forms, and tracking scripts.
Does the European Accessibility Act Apply to Your Business?
The EAA became enforceable in June 2025. Find out if it applies to your business, what it requires and what happens if you don't comply.
Website Security Checklist: 10 Things to Check Today
A practical security checklist for small business websites. 10 things you can check and fix today without technical expertise.
KVK Number on Your Website: Is It Required?
Dutch businesses must display their KVK number on their website. Here is where to put it and what else is required.
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