E-commerce Website Compliance
Order buttons, withdrawal rights, price display rules, payment security. Running a webshop in the EU comes with compliance requirements that many shop owners miss.
Common compliance risks for online shops
Order button text matters
EU law requires your "Buy" button to clearly indicate a payment obligation. "Order with obligation to pay" or similar wording is required in many countries.
14-day withdrawal right
Customers can return most products within 14 days without giving a reason. Your website must clearly explain this before checkout.
Price display rules
Prices must include VAT. Discount claims must show the lowest price from the past 30 days (Omnibus Directive).
Product photos and copyright
Using manufacturer photos without permission, or stock photos of products you sell, can trigger copyright claims.
Compliance areas that apply
Guides for online shops
GDPR Compliance Checklist for Your Website (2026)
A practical GDPR checklist for small business websites. Check cookies, privacy policy, consent forms, and tracking scripts.
Website Security Checklist: 10 Things to Check Today
A practical security checklist for small business websites. 10 things you can check and fix today without technical expertise.
KVK Number on Your Website: Is It Required?
Dutch businesses must display their KVK number on their website. Here is where to put it and what else is required.
Do I Need a Cookie Banner? A Simple Decision Guide
Not sure if your website needs a cookie banner? This simple guide helps you decide based on what your website actually does.
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