Terms of Service

1. Definitions

• Service — the TrustYourWebsite website compliance scanning platform at trustyourwebsite.nl.
• Report — any compliance report generated by the Service.
• Free Report — a summary report showing risk score and issue counts, available without payment.
• Detailed Report — a full report with findings, screenshots, and fix instructions, available for €5.
• Fix Kit — generated compliance documents based on scan findings (€29–49).
• Monitoring — ongoing scanning subscription tracking changes over time (€19/month).
• User / You — any person or business using the Service.
• Website — the website submitted for scanning.

2. Service description

TrustYourWebsite scans publicly accessible websites using automated tools and provides compliance reports. Reports are technical assessments, not legal advice.

This report is generated by automated scanning tools and provides a technical assessment of publicly accessible website characteristics. It does not constitute legal advice. The findings may include false positives or miss certain issues. For definitive compliance assessment, consult a qualified legal professional. Risk exposure estimates are based on publicly available regulatory guidelines and actual penalties may differ.

3. Free report

Every scan produces a free report with a risk score and issue summary. The free report is available without registration or payment. We make no guarantees regarding the accuracy or completeness of the free report.

4. Paid products

All prices are in euros and include 21% Dutch BTW (VAT). Payment is processed by Stripe. Access is granted immediately upon payment confirmation.

• Detailed Report: €5 (one-time)
• Fix Kit: €29–49 (one-time)
• Monitoring: €19/month (subscription)

5. Right of withdrawal

Under the EU Consumer Rights Directive and the Dutch Distance Selling Act (Wet Koop op Afstand), you normally have 14 days to withdraw from a purchase. However, because our products are digital content delivered immediately, you explicitly waive this right at checkout by confirming:

“I agree that the digital content is delivered immediately and I waive my right of withdrawal.”

6. Refund policy

• Detailed Report (€5): no refund after delivery.
• Fix Kit (€29–49): refund within 7 days if documents not delivered.
• Done For You (€149–299): refund if work not completed within the agreed timeline.
• Monitoring (€19/month): cancel anytime, no refund for the current billing period.

7. Limitation of liability

TrustYourWebsite is not liable for:

• Business decisions made based on our reports.
• The accuracy of automated findings (reports may contain false positives or miss issues).
• Third-party actions such as fines or claims, regardless of report content.
• Indirect or consequential damages of any kind.

Our maximum liability is limited to the amount you paid for the specific product in question.

8. Scanning ethics

We commit to responsible scanning practices:

• We only scan publicly accessible pages.
• We respect robots.txt directives.
• We do not perform destructive actions, submit forms, or attempt authentication.
• We rate-limit requests to avoid impact on target websites.

9. Intellectual property

Reports are licensed to the purchaser for internal use. You may share reports with your web developer or legal advisor. Reports may not be resold or published publicly.

10. Governing law

These terms are governed by Dutch law. Any disputes will be submitted to the competent court in The Hague, the Netherlands.

11. Contact

Questions about these terms? Email us at info@trustyourwebsite.nl.

KVK number: [pending registration]